Refund Policy
Last updated: April 2025. Operated by OLI&OLI LIMITED.
Digital Product Policy
OfferPilot is a digital software product. Because access is granted immediately upon payment, payments are generally non-refundable once access has been activated, except where required by applicable law or approved by our support team on a case-by-case basis.
Monthly Subscriptions
You may cancel your monthly subscription at any time. Cancellation stops future charges. The current billing period will not be refunded, and access continues until the end of that period.
Lifetime Plans
Lifetime purchases are one-time payments and are non-refundable once access is granted. If you have a technical issue preventing you from using the product, please contact support before requesting a refund.
Exceptions
We will consider refund requests in the following circumstances:
- Duplicate charges due to a payment error
- Access was never activated despite successful payment
- Required by applicable consumer protection law
How to Request
Email service@offerpilot.org with your order details and a description of the issue. We aim to respond within 3 business days.